Privacy Policy for British Columbia Aviation Museum
Effective Date: September 12, 2024
At British Columbia Aviation Museum (BCAM), we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our Shopify store (the "Site").
1. Collection of Personal Information
When you visit or make a purchase through our Site, we may collect the following types of personal information:
- Personal Identification Information: Full name, email address, billing address, shipping address, phone number.
- Payment Information: Credit card details or other payment information required for processing transactions.
- Order Information: Details of your purchases, shipping preferences, and any other relevant order details.
- Device Information: Information about your browser, IP address, time zone, and some of the cookies that are installed on your device.
- Other Information: Any other personal information you provide when interacting with us (e.g., via forms, customer service inquiries, etc.).
2. How We Use Your Information
We use the personal information collected from you for various purposes, including:
- To process and fulfill your orders, including payment and shipping.
- To communicate with you regarding your order or account.
- To improve our products and services based on customer feedback and shopping behavior.
- To offer promotions, marketing campaigns, and other relevant updates (you may opt out at any time).
- To ensure our Site functions properly and to optimize your browsing experience.
3. Sharing of Personal Information
We may share your personal information with third parties to help us use your information as described above. For example:
- Shopify: Our Site is hosted by Shopify, and your personal data is stored through Shopify's data storage and databases. Shopify handles your information securely under their own privacy policies.
- Payment Processors: To securely process payments, we share your payment information with trusted third-party payment gateways.
- Shipping Providers: To fulfill your order, we may share your shipping details with courier companies to deliver your items.
- Legal Obligations: We may share personal information when required to comply with legal obligations or to respond to legal processes.
4. Retention of Personal Information
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. For example, we may retain your order information for tax, legal, and accounting purposes.
5. Your Rights
You have the following rights regarding your personal information:
- Access: You have the right to request access to the personal information we hold about you.
- Correction: You can request that we correct any inaccuracies in your personal data.
- Deletion: You may request that we delete your personal data, subject to certain legal obligations.
- Withdraw Consent: If you have provided consent for the processing of your information, you may withdraw your consent at any time.
- Opt-Out: You can opt out of receiving marketing communications from us at any time by following the unsubscribe link in any promotional email.
To exercise any of these rights, please contact us using the information provided below.
6. Security of Personal Information
We take reasonable precautions to protect your personal information. While we implement appropriate security measures, please note that no transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your data.
7. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our Site. These technologies help us understand how visitors use the Site and enable us to improve our services. You can modify your browser settings to block cookies or alert you when cookies are being used.
8. Third-Party Links
Our Site may contain links to third-party websites or services. This Privacy Policy applies only to our Site. We are not responsible for the privacy practices of third parties, and we encourage you to review their privacy policies before providing personal information.
9. Changes to Our Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any significant changes by posting the revised policy on our Site.
10. Contact Information
If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact us at:
British Columbia Aviation Museum